Return & Refund Policy

We're here to make your shopping experience with Misfire Apparels easy and hassle-free. Our policy covers returns, refunds & exchanges. By using our platform, you agree to these terms. If you have any questions, feel free to reach out to our customer support team at misfireorders@gmail.com

Returning a Product:

• You can request a return within 7 days of receiving the product.
• Reasons for return can include product damage, defects, wrong order, or dissatisfaction.
• Due to hygiene factors, panties, bras, workout bras & half tights cannot be returned. 
• Keep the product in its original condition with all accessories, packaging, and invoice intact.
• We provide pick-up services in most locations.

Refunds:

• Refunds are processed within 15 business days after our team has thoroughly verified the returned product.
• The refund amount will be credited to your original payment source.
• Shipping charges are non-refundable unless the product is damaged or defective.

Exchanges:

• You can request a size exchange within 7 days of receiving the product.
• Due to hygiene factors, panties, bras, workout bras & half tights cannot be exchanged. 
• Keep the product in its original condition with all accessories, packaging, and invoice intact.
• We provide pick-up services in most locations.
• We will first verify the product and then process the exchange accordingly.

If you need assistance, please contact our customer support team at misfireorders@gmail.com. 
Our team will get back to you within 2 business days.
Customer support working hours: Mon-Sat 9AM-7PM.